Reference

How ku777 Handles Your Personal Information

This Privacy Policy sets out exactly what data we collect when you open an account, deposit via JazzCash, Easypaisa or Raast, and use our platform — and how we keep that data secure.

Account Data ProtectionJazzCash & Easypaisa Payment PrivacyCookie ControlsData Retention PolicyYour Right to Access & Delete
ku777 How ku777 Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to request a copy of the data we hold about you, ask us to correct inaccurate details, or raise a concern about how your information is being used, our support team handles privacy requests directly. You can reach us through live chat inside your account, by email, or through the in-app help section on mobile. For account-specific queries — such as verifying which payment method is linked to your profile — have your registered phone number ready when you contact us.

Team online

Live Chat

Start a chat session from inside your account. Our team can pull up your data record and address privacy queries during the chat.

Email Support

Send a written privacy request to our support email. Include your registered phone number so we can match your account record.

In-App Help

Open the Help section on mobile, select Account and Privacy, and submit your request. Responses are sent to your registered email address.

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We use a combination of technical and procedural controls to keep your account data safe. Every session on ku777 runs over an encrypted connection, and account logins are protected by a one-time password sent to your registered mobile number — the same number you use for JazzCash or Easypaisa verification. Cookie controls, data retention periods, and the process for requesting changes to your stored information are all described in the items below.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can adjust cookie preferences in your browser settings at any time.

Account Security

Every login triggers an OTP to your registered number. If we detect a login from an unfamiliar device, we hold the session until you confirm via that OTP.

Data Retention

We keep your account and transaction data for as long as your account is active, and for a defined period after closure as required by applicable regulations.

Requesting Changes

To update, correct or request deletion of your personal data, contact support through live chat or email with your account phone number for verification.

Common Questions About Your Privacy on ku777

These are the questions we hear most often about data, account privacy and your rights as a ku777 account holder in Pakistan.

We collect your name, email address, phone number and date of birth at registration. This information is used to verify your identity and secure your account.

No. We only record the transaction reference and wallet identifier to match your deposit or withdrawal. Your mobile wallet PIN is never stored on our platform.

Yes. Contact our support team via live chat or email, provide your registered phone number for verification, and we will share the data we hold on your account.

We use session cookies to maintain your login and analytics cookies to see how the platform is used. You can turn non-essential cookies off in your mobile browser settings.

We do not sell your data. We share only what payment processors like JazzCash, Easypaisa and Raast need to complete your transaction, and nothing beyond that.

Submit a deletion request through the in-app Help section or via support email. Provide your registered number so we can locate and act on your account record.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.